SBI Online KYC Protection Guidelines against misleading calls

SBI Online KYC Protection Guidelines against misleading calls

SBI Online KYC Protection Guidelines against misleading calls

In recent time, a new scam has raised across the country.

Fraudsters have also fooled people by calling as a bank officers.

They call the victim and inform him/her that his/her KYC is to be re-verified, that he/she has to validate into his/her bank accounts to help complete the process of KYC verification over the Internet.

How the scam works and misleading bank customers:

1. You get a call that your wallet or lender KYC is invalid.

2. The caller states that it can be confirmed online for your account to be active.

3. Make it easy for you to get step-by-step advice

4. After you use the app, caller can get your phone display.

5. He requests you to move a small amount into your wallet.

6. Whenever you transfer small amount, scammer can see your password and additional information.

7. He uses them to concurrently transfer larger amounts out of your bank account.

8. Victim gets OTPs for requests but these may be seen by scammer through the app.

9. In a couple of minutes, the scammer withdraw full money from your bank accounts.

Protect yourself against misleading calls asking for KYC verification.

  • Do not respond to inbound calls regarding, KYC Verification, Card Upgradation, Reward Point, Credit Limit increase.
  • Do not visit to unknown website calming Reward point redemption, Credit limit increasing form, Addon Card with one step etc.

Protect yourself from fraudulent messages or calls asking for KYC verification. SBI said in a tweet.

SBI has shared about 1 minute Safety indicates.

What is KYC Confirmation?

KYC means know your customer. This is an important step by banks to ensure that their customers are genuine.

Which means it is not appropriate to confirm via telephone, text or email. As a result, if you buy one

After requesting message or call KYC verification remember that this is a misleading telephone number.

SBI Online KYC Protection Guidelines against misleading calls or messages for SBI KYC verification:

1) Do not share OTP with someone

2) Do not allow anyone to use your credentials and work remote to your personal PC.

3) Do not share your personal information and password with any one.

4) Update latest contact information in your bank Accounting.

6) Do not talk about your mobile and confidential information with anyone.

The investor has Caution your customers to report any unauthorized business immediately

His bank account.

“If you notice any unauthorized transactions in your bank accounts, please report it immediately

In toll-free customer support amount – 18004253800, 1800112211. “SBI said.

KYC Documents Individuals

Individuals (Documents acceptable as proof of identity/address)

  • Passport
  • Voter’s Identity Card
  • Driving Licence
  • Aadhaar Letter/Card
  • NREGA Card
  • PAN Card

Any one document towards proof of identity and proof of address (either permanent or current )


If minor is less than 10 years of age, ID proof of the person who will operate the account to be submitted.

In cases where minor can operate the account independently, KYC procedure for identification/address verification as in the case of any other individuals would apply.


Passport and Residence Visa Copies, duly attested by

  • Foreign offices
  • Notary Public
  • Indian Embassy
  • officers of correspondent banks whose signatures are verifiable through an authorized (A/B category Forex handling branch) branch of the Bank

Small Accounts

(small account’ means a savings account in a banking company where

  • the aggregate of all credits in a financial year does not exceed rupees one lakh;
  • the aggregate of all withdrawals and transfers in a month does not exceed rupees ten thousand; and
  • the balance at any point of time does not exceed rupees fifty thousand)

Submission of self-attested photograph and affixation of signature or thump impression before the officer of the Bank who is authorized to approve opening of accounts who will certify under his signature that the person opening the account has affixed his signature or thumb impression, as the case may be, in his presence.

(small account shall remain operational initially for a period of twelve months, and thereafter for a further period of twelve months if the holder of such an account provides evidence before the Bank of having applied for any of the officially valid documents within twelve months of the opening of the said account, with the entire relaxation provisions to be reviewed in respect of the said account after twenty-four months)

A small account can also be opened with any one of the following documents which are deemed as ‘Officially Valid Documents’

  • identity card with applicant’s photograph issued by Central/State Government Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, and Public Financial Institutions;
  • letter issued by a gazetted officer, with a duly attested photograph of the person.

(Source for above KYC Documents Individuals).

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